FAQ

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 1. How long does shipping take?

Shipping depends on where the package is shipped to. From the time that the order is placed please expect 4-10 days for order to be fully processed, shipped, and delivered. 

 

2. I forgot to put the promo code at check out and already checked out, what do I do?

All orders are final sale, please remember to input the promo code before you click checkout!

 

3. I emailed and I am not getting a response, how long do I have to wait?

Please understand that we are processing high volumes of orders everyday. Our packaging and shipping department operates Monday-Friday 11am-5pm and are closed on weekends (Sat-Sun) and Holidays. All emails and orders are processed during those times. Email Responses should take no longer than 7 days.


4. How much does shipping cost?

Shipping is FREE for USA and Canada


5. Do you guys ship internationally?

Yes we ship to other countries, however shipping rates will be charge.


6. What is your return and exchange policy?

All merchandise purchased online are FINAL SALE; unless the merchandise you have received are damaged or incorrect from original order and have proof of damage or incorrect item on day received. You have 7 days upon your delivered date to send an email notifying us regarding an exchange or return on damaged/incorrect item. Exchanges/Returns are only processed if you have received an email of approval. 

Returns/Exchanges are approved if we are notified within 7 days upon delivery date, the item(s) are damaged upon arrival, or the item(s) received are incorrect. 

Please note: Exchanges must be of equal value.
Refunds or exchanges are issued once the items are returned. 

Please email admin@boujeeapparel.com if you have questions/concerns.


7. Why are items final sale? 

Final sale means that items are not accepted for refund, return, or exchange unless noted by (us) due to damaged item upon arrival or incorrect item in package. This helps us reduce out of stock inventory and loss prevention issues so that customers who purchase will receive their orders 100%.